Currently windows versions 23H2 ( update kb5044285 and beyond ), as well as 24H2 are unsupported. If you are on one of these versions you need to downgrade. Refer to this to check your windows build https://youtu.be/9tN3cf7jx34
I havr the same issue got it today want to use it hardware missmatch was lil dissapointed cause somehow im.hyped for it and support is sleeping for sure its late and shit happens sometimes im sure someone will soon help me we all just humans i think as soon i reach someone i can get helped
same problem and i have this hack for the first time how its happening and now i have to open ticket and go to discord but i dont have and not using discord!